Just when it is time to relax and enjoy an extended weekend, an unfortunate homeowner in NYC ended up pumping water from their basement throughout Friday evening. Luckily for this homeowner, she had worked with Harris Water Main & Sewer Contractors a few years prior when her sewer line had to be replaced and knew who to call.
Harris had an estimator on site the same night as the catastrophe and dispatched a crew the very next morning to replace her leaking water main.
It turned out that the existing 4” water main broke in the roadway near the curb and was leaking back into her basement. The only way to stop the leak was for the crew to jackhammer the roadway and dig down to the city main where the wet connection shut off valve was located.

Now that the water was turned off the crew used a backhoe to assist in removing water from the excavation in preparation for the new water line installation .


Most important, we were able to satisfy our customer with an emergency situation and avoid any permanent damage to her finished basement.