How to Install Your New Water Main

It is common for our customers to inquire about all of the details associated with a new copper water line installation. There are several reoccurring questions that come about and we thought it was important to provide visual guidance to assist with understanding in detail.

A few of the most common questions include:

1. Do you have to open the street and the sidewalk?
2. Who is responsible for replacing the water line in the roadway?
3. What material pipe do you use when replacing a lead water main?
4. What type of machinery do you use when replacing a water main?
5. Do you cover the holes when the job is done or does the city complete the restoration?
6. How do you locate the pipe?

In addition to answering the questions noted above our video will assist with educating, and understanding parts of the process you may not have considered when thinking about the installation process.

A few additional questions that are commonly asked include:

1. Who is responsible for obtaining the permits?
2. What happens if my connection on the city main must be replaced?
3. How many days will it take to complete the installation?
4. Are you going to install a new valve inside my home?
5. How do you get the pipe from one hole to the next?
6. Are you required to change the meter?

If you have any additional thoughts or questions please feel free to call our office who will provide additional information as required.