DEP performs a thorough investigation which may include a dye test of the sewer line, as well as a camera DEP inspection. In the case of sewage surfacing in a neighbor’s basement, the dye test is pretty straightforward. DEP will pour dye into the main house sewer line and wait to see if it shows up in the neighbor’s basement.
In the case of a roadway sinkhole, DEP will perform a camera inspection on the neighboring houses to determine whose pipe is broken, as well as provide the location of the broken sewer pipe.
Once the broken pipe has been identified, the property owner is issued a formal Cease & Desist Notice. The violation notice requires the property owner to repair or replace the sewer line in a timely fashion. Our emergency sewer services for NYC DEP violations take immediate action so you stay within the time bounds of the Cease and Desist Notice without needing to contact NYC Water Board customer service unnecessarily.
As the best solution provider, Harris Water Main and Sewer communicates closely with the Department of Environmental Protection customer service, ensuring a stress-free violation resolution process.