Last Thursday a Queens’s homeowner contacted Harris Water & Sewer after experiencing a complete failure of their sewer line. The homeowner first became aware after viewing and smelling backed up sewage in the trap of their basement. It was first mistaken for a water main leak, at this time Harris performed a noise test on the water line and concluded that the water main was not leaking at all.
Next the owner had a snake inserted in the sewer line to try and clear the water for a camera inspection. The snake was able to temporarily clear the sewer line and the camera inspection showed a clear picture of the problem with the pipe.
The owner had young kids in the house and did not want to risk any health issues, for this reason she hired Harris to complete the work on an emergency basis.
The city sewer in this location was not terribly deep in the roadway (only 8’ deep) which allowed the onsite excavation crew to reach the sewer after two hours of digging.
Once they reached the pipe the repair work was completed within one hour, and the homeowner had a fully functional sewer once again. When repairing a sewer in the roadways of NYC it is always required to obtain a DEP inspection, for this reason Harris Sewer had to install a steel roadway plate in the street overnight and come back the next morning for the DEP inspection.
The backfill of clean dirt and paving were all completed within 48 hrs of the inspection, leaving another happy Queens homeowner!