News & Resources: Emergency

Preparing cast iron for installation

Roots Cleared From Sewer Results in Pipe Repair

Many homeowners in NYC will experience a sewer backup this year. The most common issue causing sewage to back up in the basement sewer trap, is due to roots. It is common for roots from a nearby tree to grow through the joints of a sewer line or even through the pipe itself if made […]

New water main connected to city water main

Water Main Leaks Into Con Edison Manhole

Earlier this week one of our customers became aware that a water main was leaking into a Con Edison manhole in front of their house. Naturally the homeowner contacted DEP (311) to avoid any potential unsafe conditions and have the problem resolved immediately. Little did they know that the water leak was coming from their pipe and they were responsible to have it repaired on an emergency ba

New copper from tap

Lead Water Main Leaks Inside Basement

Last weekend in Queens, the tenant of a two family house came home from school to 2” of water in her basement apartment. As most would, she panicked and called her local plumber to investigate. He was quick to determine that it w

Digging for water main

Water Main Burst As A Result of Freezing Temperature

It is more common for a water main to crack or leak when the water in your pipes begin to freeze and expand. The expansion of your pipes will exacerbate any minor pre-existing issues within your water line, finally pushing the weakest point of your pipe into leak mod

New copper is installed

Lead Water Pipe Leaks and Replaced with Copper

This Queens homeowner was aware that he had a lead water line that had sprung a small leak several months prior. In the back of his mind he knew that the main had to be replaced simply for the fact that it was lead, and now that it had a leak, he continued to tell himself he better have it changed before things got worse.

Leaking tap

Top 4 Reasons for Low Water Pressure

Like many other NYC property owners, you may be suffering from a shortage in water pressure. In some scenarios you may have been dealing with it for years and the pressure is now starting to decrease. In other cases, you may have experienced a large reduction in water pressure over the previous few weeks. Most […]

The final connection

Water Main Leak in Queens Results in DEP 3 Day Notice

DEP truck was parked outside of her house. The DEP supervisor requested to check her water main due to a water leak surfacing on her property, which was leaking onto the public sidewalk. He was quick to diagnose and determine the water was coming from her water main and issued her a 3 day notice.

The pipe is now installed from one hole, to the next

What Does A Broken Water Main Sound Like ?

Due to the similarity in noise, people tend to ignore the leak which creates more of a severe condition over time. Most homeowners first become aware that their water line is broken after being served a DEP 3 day notice or a flooded basement.

installing new cast iron sewer pipe

What Does the Inside of Your Sewer Line Look Like?

The entire process of installing the new sewer line will take a total of two days, the new cast iron pipe is now installed on the property.

Copper is installed

Replacing Broken 100 Year Old Lead Water Main – Queens

The emergency crew was dispatched to two family house in queens after the homeowner became aware that her lead water main was leaking inside her utility closet. Her son setup a temporary fix to divert the water leak into her sewer. The temporary diversion allowed for some breathing room and avoided her house from flooding.